Shop Policies ✨
International Magic & Kindness Guidelines
📍 Shipping & Delivery
Domestic (Singapore)
- 3–5 business days
International (US & UK)
- USA: Standard International Shipping (7–14 business days).
- UK: Standard International Shipping (7–14 business days).
- Customs & VAT: For UK/US orders, please note that import duties, taxes (VAT), and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.
- Tracking: All international orders include end-to-end tracking so you can watch your magic travel across the world! 🐎
✨ Important Note for UK & US Friends:
Import duties and taxes are not included in your checkout total. In the UK, fees can reach up to 35% of your order value. These charges are collected by the courier (EasyParcel/TrackXlogis partners) before delivery and are the buyer's responsibility.
Import duties and taxes are not included in your checkout total. In the UK, fees can reach up to 35% of your order value. These charges are collected by the courier (EasyParcel/TrackXlogis partners) before delivery and are the buyer's responsibility.
🔄 Refund & Return Policy
- 7-Day Window: Contact us within 7 days of delivery for a return.
- International Returns: While we accept returns from the US and UK, please note that the buyer is responsible for international return shipping costs and any original shipping fees are non-refundable.
By purchasing from our shop, you agree to these magical terms.Questions? Contact us!